Decisions and You

Bryan Hersey
3 min readNov 2, 2020
Photo by kelvin balingit on Unsplash

It is always an adventure when you go to a clinic or any treatment facility seeking some care. I can’t help but eavesdrop on the trials and tribulations of others when they’re at the window facing some complication. I used to work in a customer service position related to financial systems for military members. It is a tricky situation to ensure you maintain respect and discipline. Especially when you’re getting the what for from someone who has been compromised by whatever financial change happened in their life. I feel for those who work in these industries because there is no answer you can give that would compensate the lack of results expected. A lady at the clinic drove to the pharmacy and was informed that her medication would not be available today because of an issue with suppliers. The pharmacy tech did her best to convey her best wishes and apologize, but in that sort of situation it’s so hard to tell someone that what they came for is not available.

I guess what I’m saying is that we have a lot of issues in today’s world, and sometimes what we have planned out for our day will not transpire as we’ve hoped. It’s easier said then done, but it’s a nice thought that we can try to be more understanding that the person we may be getting the bad news from is the messenger and not the transgressor.

On the flip side, it is important to call out insufficient customer support. There is a lot of people places and things that I’m sure anyone could bring up as an example.

Here I am, sitting in a waiting area. Thinking about the causal relation between customer support and that which is uncontrollable. It ties into a lot of what we deal with in all aspects of our life. It’s like the time you’re sitting on a plane waiting to debark and everyone begins to stand up. The flight attendant always says that passengers should remain seated until the row ahead of them has departed. What happens though? Hundreds of passengers shuffling and hunched over, grabbing belongings and chatting to surrounding people about this and that. Sometimes no matter what explanations or guidance you give someone, they will still follow the pack because it is just what we do instinctually.

What would you do if you saw an angry mob chasing a man down the street? Most would say they would defend the man as it’s dishonorable to join the man without the history. But in truth, we are far more inclined to protect ourselves and our loved ones by standing with the majority. This is a contributing factor to why the world has so many complicated political discourses. Both sides can’t value the opposing side as reasonable because it discounts their position that their side is the only reasonable choice.

Photo by Element5 Digital on Unsplash

With the upcoming election we have an opportunity to have our vote be a part of the historical process. In my opinion there is a lot at stake with both sides arguing reform that could lead to drastic revolution. I may not have the same views as you, but I support your vote as much as I support mine. We are all free to make our decision and stand by the leader that we believe would lead us to a better future. Don’t side with what you see your friends and family preach. Choose who is best in line with your moral compass.

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Bryan Hersey

Mellow soul with a philosophy underlying my writings.